Privacy Policy

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

• Name, email address, and profile details (if provided during registration)
• Payment information (if applicable for premium features, processed securely by third-party payment providers)

b. Health and Well-being Data

• Mood logs, journal entries, and interactions with the AI therapist (stored securely and never shared without consent)

c. Usage Data

• App usage patterns, session duration, and feature engagement
• Device information (such as model, OS version, and unique device identifiers)

d. Automatically Collected Data

• Log data (IP address, timestamps, crash reports, and app performance analytics)

2. How We Use Your Information

We use your data to:

• Provide personalized AI therapy, journaling, and mindfulness experiences
• Improve app functionality and user experience
• Maintain security and prevent fraudulent activities
• Comply with legal obligations

3. Data Sharing and Third-Party Services

We do not sell or rent your personal data. We may share data with:

• Service Providers: Trusted third-party providers for hosting, analytics, and payment processing
• Legal Authorities: If required to comply with legal obligations
• Aggregated Data: Anonymous data for research and service improvement

4. Data Security

We implement industry-standard security measures to protect your data, including encryption and secure storage. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal data
• Withdraw consent for data processing (which may affect service availability)
• Request a copy of your stored data

To exercise these rights, contact us using the information below.

6. Data Retention

We retain your data only for as long as necessary to provide our services and comply with legal requirements.

7. Children's Privacy

Tranquil is designed to support users of all ages, including children, with appropriate guidance. We are committed to protecting user privacy and handle all data in compliance with applicable laws. Parents or guardians are encouraged to review and supervise their child’s use of the app.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted in the app and take effect immediately. Your continued use of Tranquil constitutes acceptance of these changes.

9. Contact Us